Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to recover losses or relying on gambling for income, please seek help immediately.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online entertainment.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling activities. Fair Go Casino strictly verifies the age of all players during registration and reserves the right to request additional identification documents.
If you are under the legal gambling age, please do not attempt to create an account. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs. If you recognize any of these behaviors in yourself or someone you know, seek help:
- Chasing Losses: Attempting to recover lost money by gambling more
- Hiding Gambling Activity: Concealing the amount of time or money spent gambling from family or friends
- Loss of Control: Inability to stop gambling or stick to predetermined limits
- Neglecting Responsibilities: Prioritizing gambling over work, studies, or family obligations
- Escalating Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Financial Problems: Borrowing money to gamble or gambling with money needed for essential expenses
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotional issues
- Relationship Strain: Arguments with loved ones about gambling habits
Self-Help Tools & Features
Fair Go Casino provides players with several tools to help maintain control over their gaming activities:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss limits to help you stay within your budget
- Reality Checks: Enable regular reminders during gaming sessions to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently close your account if you feel you cannot control your gambling
- Session Time Limits: Set automatic session limits to control how long you can play in one sitting
- Account Restrictions: Request temporary access restrictions or account suspension
To access these tools, please visit your account settings or contact our customer support team for assistance.
Support & Counseling Services
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
A free, confidential counseling service for people concerned about their gambling or someone else's gambling. - Gamblers Anonymous Australia
Free peer-support meetings and resources across Australia. - National Gambling Helpline
Contact your state or territory health department for local support services.
International Support
- UK - GamCare
Website: www.gamcare.org.uk - UK - GamStop
Website: www.gamstop.co.uk - Canada - Responsible Gambling Council
Website: www.responsiblegambling.org - United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Take Action Today
If you are experiencing problems with gambling, please reach out for help immediately. There is no shame in seeking support—trained counselors are available to assist you confidentially and free of charge.
Your wellbeing is important to us. Fair Go Casino supports all players in making responsible gaming choices. If you need assistance accessing self-help tools or support services, please contact our customer support team.
Remember: Help is available, and recovery is possible.